In light of the current Coronavirus (COVID-19) and CDC precautions, Therapeutic Solutions is happy to offer telehealth services as an alternate to our in-office appointments. This option allows our patients to schedule an online therapy session so you can remain in the comfort and safety of your home.
Therapeutic Solutions will be conducting all virtual counseling through Zoom, an app that is for patients to download on all devices; all you need is WiFi, a phone, tablet, or computer. Just like our in-office visits, we ask that you please keep to your scheduled time.
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Telehealth or sometimes called Telemedicine is a scheduled appointment with a therapist or medical provider done remotely using a phone, tablet, or computer. Our online therapy appointments include video conferencing capabilities, so we’re able to interact with our patients with the one-on-one attention they would get during a regular in-office appointment.
Please plan an extra 10 minutes to download the app and get connected for your telehealth appointment. To prevent technical difficulties, it’s better to download the app and set up your Zoom account one day prior to your virtual appointment. If you’re still experiencing trouble or have a question, don’t hesitate to call the front desk for assistance.
We are not charging any additional fees for this service; however, it will require you to download the Zoom app to your computer or mobile device. Just like an onsite appointment, virtual therapy visits are billed through your insurance company. We accept most private insurance plans for our telehealth services, but please contact your insurance company for details on your coverage.
We will continue to offer our intensive group therapy programs because Zoom’s technology allows for group members to benefit from the unique therapeutic benefits of group therapy while remaining safely isolated.
In most cases, yes. However, the COVID-19 pandemic has allowed for some flexibility. If you are not a CA resident and you are interested in scheduling a telemedicine appointment, please contact us directly to inquire about eligibility.